Open Enrollment Programs


Communicating & Negotiating with a Global Mindset

Thunderbird Campus

This short-format executive development program teaches the skills and strategies needed to communicate and negotiate more effectively in a culturally diverse economy.

Offered exclusively by Thunderbird, this is one of only two executive education programs focused on Global Mindset, a scientifically proven set of characteristics possessed by the world’s most successful global managers.

Program Highlights

Download program Overview

Global business knowledge. Relationship-building skills. Openness to diversity and adventure. What do these Global Mindset characteristics have to do with your management success and your organization’s global success? Everything. We’ll teach you why, and we’ll teach you how to improve areas of weakness in your own Global Mindset.

Learn how to communicate and negotiate with global audiences, using cutting-edge interactive tools and interpersonal activities:

  • Thunderbird’s Global Mindset Inventory psychometric tool – learn your own Global Mindset profile
  • The Cultural Orientation Indicator® tool – learn about your cultural assumptions and assess cultural knowledge gaps
  • Communications practice and role-playing negotiations – develop an understanding of your own communication and negotiating preferences and gain hands-on practical experience

Your global communication and negotiation skills will further be enhanced as you complete team exercises with peers from around the globe, study global case studies and participate in class discussions.

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Negotiating with a Global Mindset
Thunderbird Professor Denis Leclerc on the importance of negotiating with a global mindset

Global Mindset Certificate
Thunderbird School of Global Management graduate Rune Gisvold discusses executive education certificate program “Communicating and Negotiating with a Global Mindset.”

Karen Walch, Ph.D.
Thunderbird Professor Karen Walch, Ph.D. talks about the “Communicating and Negotiating with a Global Mindset” program.

Denis LeClerc, Ph.D.
Thunderbird Professor Denis Leclerc talks about the “Communicating and Negotiating with a Global Mindset” program.

A Course with Real, Applicable Solutions

The invaluable lessons you learn about your own personal management style and cultural beliefs from this management training seminar will help you develop the skills to become a more effective cross-cultural negotiator and communicator.

You will complete this course with a new understanding of:

  • How to work with people whose backgrounds, expectations and values differ from your own
  • What Global Mindset is and its relevance to global communicators and negotiators
  • Your own Global Mindset characteristics and how to make adjustments to meet cross-cultural objectives
  • Ways to create value and execute global deals that others might overlook
  • The common negotiation mistakes to avoid and the best negotiation strategies to employ

High-potential Participants

Join executives from diverse industries and cultures spanning the globe – peer participants in upper and mid-level management ready to share their varied corporate experiences in a collaborative environment free from competition.

What Past Participants Are Saying

“Thunderbird’s instruction allowed me to view different cultures through a lens filtered by the understanding of other cultural work preferences. I’ve become more sensitive to other cultures and can switch cultural styles when necessary in order to accomplish my objectives.”

- Helen Castror

Senior Recruiter, Axon Solutions Inc. (SAP implementation)

Is Your Company Listed?

Ready to join the important list of companies who have participated in Thunderbird’s Communicating and Negotiating with a Global Mindset program? Below is a sampling:

  1. American Express
  2. Arizona Public Service
  3. Avnet
  4. Charles Schwab & Co., Inc.
  5. China Europe International Business School
  6. Corn Products International
  7. GEA Power Cooling Inc.
  8. Graduate Management Admission Council
  9. Honeywell
  10. JBS United
  11. Kohler Co.
  12. L-3 Communications
  13. Offshore International Inc.
  14. USG Corporation
  15. DuPont Pioneer
  1. Pentair Inc.
  2. Prudential
  3. SalesPartners World Wide
  4. Schiff Nutrition International
  5. Siemens
  6. Smith International Inc.
  7. The Boeing Co.
  8. Ultrabulk
  9. US & Foreign Commercial Service
  10. Vita-Mix
  11. Washington Post Newsweek Interactive
  12. Whirlpool Corp.
  13. First Solar
  14. Aimia
  15. Car-Freshner Corporation


Thunderbird’s diverse faculty members bring you renowned global business instruction as well as intimate cultural insight you simply won’t find elsewhere. Their consulting experience with companies around the world, coupled with their own diverse heritages, means that your global business instruction is merged with cross-cultural insight. The end result: you’ll interact with the world’s most accomplished global thought leaders and leave Thunderbird prepared to lead and drive your own global business success anywhere in the world.

The Communicating and Negotiating with a Global Mindset program is led by Professors Mansour Javidan, Ph.D., Karen Walch, Ph.D. and Denis LeClerc, Ph.D.

Pricing Details

USD $3,800

Program fee includes tuition, instructional and assessment materials, and meals for the program. Price does not include accommodations, which can be secured online at the Thunderbird Executive Inn, a full-service facility conveniently located on campus and offering a host of amenities and business services for executives.

Continuing Education Units (CEUs)

2.0 CEUs

CEUs provide a permanent record of the professional development training and non-credit enhancement activities of working executives who wish to stay current in global business. One CEU is equivalent to 10 contact hours of time spent at a qualified instruction site. Participants who complete this program earn 2 CEUs.

Request More Information

Please contact us if you have additional questions or would like to learn more.

Brian Love
Executive Education Programs
1 (800) 457-6959 US | +1 (602) 978-7545
Fax: +1 602 439-4851

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