Cross Cultural Communication

Cross-cultural communications provides a framework of models and skills for communication
performance in competitive global business settings using a dynamic and interactive format. The course assists participants in implementing strategies for mastering interpersonal encounters, including conflict resolution, international negotiation in multicultural environments. The course not only examines theories of communication, but puts participants in experiential situations in which they develop valuable skills for global management. Using cases, self-assessment questionnaires, multicultural team exercises and simulations, this course equips the global manager with the ability to solve problems and take advantage of opportunities in a multi-cultural world.

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