Ranked #1 in
the World
Areas of Expertise: Cross-cultural communication and management, Global negotiations, Leading with a global mindset
Denis Leclerc, Ph.D., is a clinical professor of cross-cultural communications and global negotiations at Thunderbird School of Global Management. He teaches in several Thunderbird programs including the full-time MBA program, Global MBA On-Demand and the Executive MBA program and custom corporate programs.
His areas of expertise are focused on global communications and other aspects of global business, particularly cross-cultural communication competence, global negotiations and leading with a global mindset.
Dr. Leclerc has been published in leading journals in his field, including the International Journal of Intercultural Relations, and he has been a contributor to Readers in Communication, authoring a chapter on the impact of culture on global negotiations.
A native of Normandy, France, Dr. Leclerc has a lifetime of teaching around the world. He has taught at the Institute of Tourism and Transport Studies in the Netherlands, at the IMC Fachhochschule in Austria, and in Guadalajara, Mexico, and Prague, Czech Republic, as a faculty member at Thunderbird. He was the program director for Arizona State University’s International Tourism Studies Abroad Program, and he has directed and served on a number of master’s and Ph.D. dissertation committees in the U.S. and Europe. Dr. Leclerc has also been a guest lecturer and seminar leader on topics as varied as cultural misunderstanding, improving multicultural awareness in business and cultural strategic planning.
Prior to joining the Thunderbird faculty, Dr. Leclerc also was an active and highly sought-after consultant. As the principal of his own consulting company, he has conducted cross-cultural research for companies in North America and France. Additionally, he has provided support for international program evaluations and has planned, facilitated and analyzed professional-development seminars for a wide range of executive programs throughout the southwestern U.S. He was a program co-evaluator for a National Science Foundation (NSF) three-year grant examining the cultural adaptation of U.S. scientists working in scientific laboratories abroad that resulted in the NSF redesigning program components to include crosscultural training for their international assignments.
Dr. Leclerc earned his Ph.D. in cross-cultural communication at Arizona State University, as well as his MS in international tourism. He received a maitrise (masters) in cultural geography at L’Université de Haute Normandie and also a Diplôme d’Etude Universitaire Générale from the Rouen, France, university. He has completed Harvard University’s program on Negotiation and Conflict Resolution, “Dealing with Difficult People in Difficult Situations,” and received COM and COI certification from Training Management Corporation, a market leader in blended learning solutions in global effectiveness and global diversity. In 2008, he was voted the Most Valuable Professor by the EMBA executives.
Video: Denis Leclerc on Negotiating with a Global Mindset